Expert training for all staff involved in Orthodontic Practices
At OrthoProgress we are passionate about maintaining and improving the standards of service in all Orthodontic Practices. We believe that from the support staff to the nurses and clinicians, every employee has a role to play in ensuring the highest level of care to patients. From welcoming patients through the door, addressing questions and concerns, to keeping abreast of clinical developments and technologies, every single part of what we do can affect the experience of the patient.
We also know how difficult it can be in a busy practice to allocate sufficient time to training and development. We know that coping with the management of the practice as well as heavy clinical workloads is a real challenge. It is a fact that many practices struggle with the same issues and the need to keep on top of industry changes and legislative requirements.
That is why at OrthoProgress we have created something unique. An innovative approach to training programmes that works for Orthodontic Practices. Training programmes that address every staff member’s CPD requirements and ensure knowledge and skills are updated regularly.
What we do differently is offer the opportunity for practices to train all their staff in one day. This enables practices to simply close on one day, removing the logistical issues of changing patient appointments and covering staff absence. As we cover all the CPD requirements and remind practices when top up training or skills updates are needed, you’ll no longer need to worry about any essential training being missed.
Our training programmes are set up to ensure that all staff undertake essential training such as Health and Safety and First Aid but then split into relevant staff groups for bespoke role-specific training. We also focus on more generic but highly important skills such as team building and management, the impact of which is even greater when undertaken by the full practice team.
We hold tailored smaller workshop events where we identify a need, for example our workshop for Practice Managers was very well received.
Whilst we offer whole team training, we are fully flexible should you wish to send fewer or even just one of your staff members.
Giving your training 100%…
We take great care to provide our delegates with an exceptionally well organised, and most enjoyable day. The venue is well located in Guildford, Surrey, with parking and a pleasant environment with excellent facilities.
We engage highly credible, specialist industry leaders, who have spoken and run sessions with great success. Heather Dallas is a regular contributor and great asset to our training programme.
We are immensely proud of our record of positive feedback, with delegates reporting a consistent 100% overall satisfaction rate with the day and 100% stating that their training objectives were met.
Sharing best practice between practices…
The other major advantage of our one day training event is that Orthodontic Practice staff who often work in very small environments, get to meet and network with other professionals.
The importance of the opportunity to discuss working practices, share ideas and concerns, and update each other on industry developments and technology should not be underestimated. Not only is this personally rewarding for delegates, but practices can only benefit from taking back fresh ideas and perspectives.
Our clinician training incorporates the opportunity for Clinical Review, which forms an essential part of CPD but also carries the advantage of being able to harness ideas and solutions from clinical peers.
Training that is beneficial on every level…
Whatever role a staff member plays in your practice, our training programmes are designed to offer both personal and professional development. Empowering all staff to deal confidently and knowledgably with patients and the continued raising of standards is at the heart of what we do at OrthoProgress.
Our system of one day whole team training, coupled with the quality and credentials of our speakers, are what keep delegates coming back year after year, often travelling long distances. This is also why the British Orthodontic Society invited us to work alongside them to develop a Key Support Staff Programme at their high profile annual conference.
The breadth of our focus from personal skills to clinical skills means that you only need one place for your training. To find out more about upcoming training courses, workshops and events please telephone 07717 574942 or email firstname.lastname@example.org.
Our Next Training Day is on Friday the 18th of October, held at The 3M Centre in Bracknell. We will be covering “Autism for the Orthodontic Team – what we should all know” “Risk Assessment and Managing Legionella” and “Stress Resilience. Booking is open via our Training Day Page.
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Shared expertise & experience, the benefits are clear…
Practice Manager - Epsom Orthodontics
“OrthoProgress have identified the value of the delivery of a joint dental ‘staff’ programme. Suitable for our Dr’s, DCP’s and Reception teams. Those practices that utilise the training have identified the benefits of consolidating acquiring core CPD into one day and maximising the staff motivation such a day can offer. The learning and development available through the diverse non-core topics is a great asset to staff in practice at all levels NLP, marketing, motivational speakers.”
Practice Manager - Guildford Orthodontics
“Attending a variety of training days given by OrthoProgress and having the opportunity to discuss with other practices any areas that may be of concern and keeping all informed of current scenarios, this has proven to be invaluable in supporting the Orthodontic Team here at Guidlford Orthodontic Practice.”
Practice Manager - Sutton Orthodontic Practice
“The whole team from Sutton Orthodontic Practice have attended many OrthoProgress Ltd Training events over the last few years. They are always extremely well organised, topics are relevant and cover a wide variety of subjects and it is a great forum for the whole practice to meet together and exchange ideas with other orthodontic practices. This kind of training helps us keep up to date with CPD and CQC requirements which makes my job as Business Manager a lot easier – I would highly recommend their courses to anyone.”